Commercial OS
An operating intervention redesigning how work, ownership and decisions actually move
The Work
We examine how the organisation currently operates across marketing, sales and commercial decision-making. Through diagnostics, mapping and structured intervention, we define roles, responsibilities, reporting lines, feedback loops and operating rhythms, replacing ad-hoc effort with a coherent way of working that teams can rely on.
The Outcome
A dependable operating model is put in place, removing friction from day-to-day execution and strengthening cross-team alignment. Work progresses with consistency, ambiguity is removed, and leadership is no longer pulled into operational bottlenecks, allowing time and attention to be redirected toward higher-value work.
Who it's for
The Commercial OS is for companies where informal coordination no longer scales. It suits founder-led businesses where work slows because ownership, reporting and handovers are unclear, and where a more reliable commercial structure is needed to support the next phase.